Safe conditions and situations build your dog’s confidence faster!

All services
  • Fully vaccinated; first round for puppies
  • All fees are non-refundable.  Funds that are transferred to other services or put on hold will expire after 6 months from the date of the transfer or hold request.
  • Registration required
Payment Plans
  • To set up a payment plan, register through our website. You will be required to pay the first payment to register for the class.
  • If you register between the 1st and the 15th of month, the payment will be for that month, and the second payment will come out the following month. If your register between the 16th and the end of the month, the payment will be for the following month. For example, a payment made June 18th will be put towards July’s monthly payment. The remaining payments will be taken out the first of the month, each month, starting in August.
  • Your membership starts once you have completed the webinar for orientation and emailed the invite to start classes.
  • Payment by credit card and post-dated cheques only.
  • If you are paying by credit card, you can fill out the agreement and send it back to us via email.
  • If you are paying by post-dated cheques, you must come into one of our locations to pay, and a credit card is required on file.
  • You are responsible for every monthly payment on the 1st of each month, as outlined in your agreement, for the duration of your membership, regardless of your attendance in classes.
  • All payments are non-refundable.
  • The membership is non-transferable.
  • You will be charged a $25 fee for any NSF payments and your membership will be revoked, with no extensions, until payment is made.
Day School & kinderPUPS
  • Reservations are required for dogs to attend day school.
  • Must be spayed/Neutered if over the age of 7 months.
  • Complete the online history questionnaire.
  • Your dog must successfully complete an assessment with one of our accredited trainers.
  • All packages expire 6 months after purchase.
  • Minimum once/week regular bookings are required (excludes holidays) for day school and twice weekly for kinderPUPS
  • AM/PM half days: 6:30 am – 12:30 pm (AM) or 12:30 pm – 6:30 pm (PM)
Group Classes
  • Payment required in full to secure your spot. Registration is on a first-come, first serve basis.
  • Fees are non-refundable.
  • Must watch the required orientation webinar before attending class.
  • Training membership starts once you have completed the webinar for orientation and emailed the invite to start classes.
  • Drop-in classes for memberships may only be purchased after a minimum 2 month initial membership has been completed.
  • 5 class passes expire 2 months after purchase.
  • 24 hour notice is required to cancel a clinic or you forfeit a full class fee.
VIPUPS Obedience Classes
  • For puppies up to the age of 5 Months.
  • Class runs twice/week for one hour long classes, with FREE access to our weekly Puppy Playtimes (pre-registration required) for the duration of your membership.
  • First round vaccinations are required
  • Must complete the Planned Puppyhood Webinar.
  • Registration is required and all fees are non-refundable.
  • Purchase of a membership is required to start classes.
  • Membership is only good for one location.
urbanK9 Obedience Classes
  • For dogs 5 months of age or older.
  • Must be fully vaccinated.
  • People and dog friendly dogs only. (If your dog is reactive or has aggression concerns toward people or dogs our course for reactive dogs are your best option). 
  • You must watch our online urbanK9 Orientation webinar before attending any class.
  • Registration and pre-payment are required to save your spot in your selected class.
  • Membership is only good for one location.
Reactive urbanK9 Obedience Classes
  • Dogs who demonstrate both fear and reactivity may require attendance at both the Confidence and Focus Reactive urbanK9 Foundations classes.
  • Dogs in Reactive urbanK9 must be able to play off leash in order to graduate to Reactive urbanK9 Focus & Reliability.
  • If your dog has caused damage to a person or another dog, a 1 hour Private Consultation will be required before attending group classes.
  • Must be 6 months of age or older.
  • Must be fully vaccinated.
  • You must watch our Reactive urbanK9 online webinar before attending any class.
  • Membership is only good for one location.
Private Training
  • Full payment must be made at the time of booking for all private training sessions.
  • Less than 24 hours notice will mean you forfeit the full session cost.