A few months ago I wrote a post discussing if daycare was right for every dog. We know that it is not and help owners make the right choices for their dogs. Since day one, dogma has operated with this question at all times: what is the best choice for each dog to ensure their behavioural and emotional well-being? The answer to this question is our priority and it never gets undermined by convenience for team, our profits or the desires of the dog owner. Dogs cannot tell us how they feel, however, we have the most experience and knowledge in Calgary to understand how they feel when they are with us and be their voice.
As a dog lover, I have always made it my mission to do the best for our dogs. They are our family and are now more integrated into our human world then ever before. And that presents challenges for the general public, dog owners and the dogs. As a business owner, I am always looking for ways to improve and challenge the status quo through enhancing the lives of dogs. I hold this quote very close to my heart: “You know, the truth is this: it is a leader’s job to challenge the status quo. And when you do, you make enemies.” by Carly Fiorina. I am not out to make enemies, but instead want to see the dog care and training industry rise up. To improve. To do better for our dogs. And sometimes that doesn’t make everyone happy. But, I know anyone who is reading this loves their dog(s). They are your family and you want what is right for them. The good news? We have created some exciting new programs, that will become our norm, to set the standards even higher. Below, I outline areas that need to improve in our industry and the ways we just keep making things better for dogs in Calgary.
There are a few simple ways we could improve the lives of dogs as a whole in the industry and ensure that daycare is a way to improve the behaviour of dogs and keep them safe. Did you know that anyone can open a dog care/training facility and there are no requirements outside of having a business license? In many places, there are a set of regulations that a facility must uphold in order to operate. We, like many others, would rather see these come from those who are working hard within the industry to ensure businesses can remain sustainable. But, there are a few simple things that can help ensure the behavioural and emotional well-being of dogs and keep them safe.
Play group sizes: Sure, it looks fun when there are large groups of dogs running around and playing, but too often this can be detrimental to a dog due to arousal concerns and stress. It also jeopardizes the safety of the dogs as arousal will lead to more conflict and puts the dogs at a higher risk of fighting. And if they do, there are too many dogs to manage which puts the dogs at even more risk of inflicting serious damage. For this reason, play groups sizes should be no more than 15 dogs and should have a minimum of one trained team member supervising 100% of the time.
Segregated by size: At dogma, we agree that dogs must be socialized with dogs of all sizes. However, daycare is a more stimulating environment and the risk of injury during play increases. Mixing small and big dogs into this greatly increases the potential for injury and even death. We have had multiple deaths and severe injuries in the city of Calgary due to large and small dogs being together in play groups. The risk is too high and this should only be done within very small groups of dogs with a certified trainer supervising.
Staff Training: Every facility has staff training for their dog daycare attendants. The concern is that it does not mean they are learning about canine communication and/or behaviour, so will not have the knowledge required to ensure all the dogs are enjoying their playtime. And this training may focus on punishing the dogs. Using physical corrections in any situation is not the right approach, but using it in a stimulating situation like dog daycare adds unnecessary stress to the dogs, which puts the dogs at a higher risk of conflict.
Downtime: We have all heard the term open-concept or cage-free. We agree that dogs should have the opportunity to be out playing with their friends and investigating their surroundings. We also agree that they should be out playing with their buddies far more than they should be confined. However, we do not agree that leaving dogs out to run and play, without downtime, is the right choice for the dogs. This would be like leaving children out for recess all day. There would be some children that would be beyond exhaustion, some would be cranky, some would be wired and unruly and there would be an increase in conflict amongst the children. This is no different for dogs. Giving dogs space and time away from all of the activity is crucial for their emotional and behavioural well-being. This may take some extra work, but is something that should be a regular part of a dog’s day.
Certified Reward-Based Trainers: At dogma, we are always learning and keeping up with our education on canine behaviour. As a part of this, we are always implementing new ways to conduct training and dog play and ensure we are improving each dog’s behaviour. As well, our education ensures we have the knowledge to understand how a dog may be feeling in a dog playgroup situation. We recognize signs of stress, can interrupt conflict before it happens and ensure the dogs are in the correct group of dogs with a similar playstyle so that everyone enjoys themselves. Without this training, staff would be missing a lot of important information to keep the dogs happy and safe, they could be punishing dogs for appropriate behaviour and/or creating behaviour problems in many dogs as they are not receiving the guidance they need and would have to respond in the only way they know how to ensure they stay safe. There should be a minimum requirement for training, and ideally, facilities should have a certified reward-based trainer on staff.
Dayschool at dogma:
At dogma, we are always looking for ways that we can make the experience at dayschool better for the dogs, and in turn, for the dog owners. The largest part of this is that we take the time to get to know each dog in our care and do our best to provide the set up and training to help make the dog successful in our human world. This approach requires that we can provide the right program and have the commitment from the dog owner to be consistent in the training and follow the program outside of dogma. We know we are lucky to have the best clients and appreciate how we all share this common goal for our dogs.
In our efforts to continue to set the standards in the dog care and training industry, we are always improving our programs and finding new ways to enhance the dayschool experience. We started reviewing what would the ideal set up for dogs and have been working hard at testing how this would operate. After months of hard work from the team and many of the dogs in our care, we are thrilled to be starting dogma’s Private School! This will consist of kinderPUPS, dogmaHigh and dogmaU. Dogs will work in small groups where they are provided structured training, enrichment and play as they work towards becoming ideal urbanK9s. This will help dog owners to ensure their dogs can integrate successfully into their families, feel confident that their dog will be a safe and well-behaved citizen and that they have team of trainers to support them throughout their dog’s life.
As this industry progresses, people are moving towards a more activity-based and structured daycare solution that dogma has been providing since the beginning. We are taking this a step forward and introducing the first of it’s kind official dog dayschool. Watch for exciting announcements coming soon and exclusive offers for existing dogma clients. We know you will share in our excitement at what this means for the dogs in our care. We cannot wait for this new program and hope as we continue to set the standards in the dog care and training industry, we raise the minimum requirements as well.
What would you like to see at a dayschool for your dogs? What is important for your dog’s growth and development to becoming an urbanK9? What do you expect from a dog daycare? Comment and share below!